A look back to the winter of 2017-18.
Mists, mellow fruitfulness, seasons changing, the fall, chillier evenings. BUT before we take aim at this coming winter, let’s pause a moment and look back to the winter of 2017-18.
Who can remember the Beast From the East when we’ve just experienced such a long hot summer and the warmth has extended well into October.
Well the guys and gals at Gloucestershire Gritting can.
While ice remains predictable, last winter’s snow was harder to forecast. But come it did, roaring in from the east, disrupting many businesses and hitting our travel systems.
Available 24/7 and very responsive to its customers, Gloucestershire Gritting’s winter gritting service has marked it out as a premium player in the SME marketplace: a business which rightly puts its relationship with its customers at the heart of its work.
Throughout last winter, John and his team worked to their customer’s specific requirements adapting and liaising with customers to increase the service required according to the rapidly deteriorating weather.
Looking back, John says: “We were responsive and available by telephone, messaging or email. We met our customers’ escalating needs by changing the timing of the gritting runs to follow the snow plough, providing extra grittings and offering friendly and professional advice on a site’s requirements whenever asked.”
All the while Gloucestershire Gritting kept the customer’s needs to the front, helping businesses stay open and able to keep their customers and staff safe despite the unpredictable weather.
Part of Nurture, Gloucestershire Gritting access the latest weather forecasting technology and agree the ideal cost-effective service for their customers.
As John says: “Our customer service means that our customers stay with us year after year.”
Just read some of these accolades from last winter:
Gloucestershire Gritting Ltd, operating as part of Nurture Gritting, provided exactly what we needed during the recent adverse weather. Their efficient and thorough service enabled our business to continue to operate in very challenging conditions. The support and communication from their team was excellent and we will certainly use them in future.
Gloucester Services, M5 service stations
We are exceptionally happy with the service we have received from John and his team at Gloucestershire Gritting. Not only is the work done to a high standard, they are punctual, pro-active and will always help and advise on solutions and activities. We will continue to use Gloucestershire Gritting in the future.
Nick Spratley, Facilities Manager, Mitsubishi Motors in the UK, Cirencester
Click here to find out more about Gloucestershire Gritting and for a free, no-obligation quote.